Hi, I’m Norman.
IF you’re here you may have some questions. I’ve tried my best to put together as much info below.
If you still have any questions. Contact us: HERE
Are your chips Really made with beef tallow?
Yes! Our chips are 100% made with beef tallow, which makes them crispier and healthier than chips made with seed oils.
What is beef tallow, and why do you use it?
Beef tallow is rendered fat from cows, and it’s known for being rich in healthy fats, including monounsaturated and saturated fats. We use beef tallow because it’s a natural, stable fat that delivers a crispy texture and superior flavor to our chips. Plus, it’s free from the harmful trans fats found in many processed oils. You can learn more about why we use Beef Tallow Here.
Why do you avoid using seed oils in your chips?
Seed oils, like canola, sunflower, and soybean oil, are often highly processed and contain high levels of Omega-6 fatty acids, which, when consumed in excess, can contribute to inflammation and other health issues. We believe in using clean, simple ingredients, and beef tallow is a healthier alternative, offering a more natural source of fat with a more balanced fatty acid profile.
Are your chips gluten-free?
Yes! All our chips are gluten-free, so you can enjoy them without worry.
What ingredients do you use in your chips?
We keep it simple with clean ingredients: Potatoes, beef tallow, and seasoning. No added preservatives or artificial ingredients.
When will my order ship?
Orders typically ship within 1-2 business days. You’ll receive a tracking email once your order is on its way!
Do you ship internationally?
Currently, we only ship within the United States. However, we’re working on expanding our shipping options, so stay tuned!
How can I track my order?
Once your order has shipped, you will receive an email with your tracking number. You can use that number to track your order directly through the courier’s website.
What if I have an issue with my order?
If you have any problems with your order, please contact us immediately. We’ll resolve any issues as quickly as possible to ensure you’re completely satisfied with your purchase.
Do you offer a subscription service?
Yes! You can subscribe to regular shipments of your favorite chips at a discount. You can choose from weekly, bi-weekly, or monthly options. Manage your subscription easily through your account.
Can I cancel or change my subscription?
Absolutely! You can modify or cancel your subscription at any time through your account settings. If you have any trouble, feel free to reach out to us for assistance.
How do I contact customer service?
Go to our Contact page: HEre. Fill out the form and one of our representatives will get in touch with you.
Do you offer discounts or promotions?
Yes, we run special promotions and seasonal sales. Make sure to sign up for our newsletter to get updates on the latest offers and exclusive discounts.
Where can I buy Norse Roots chips?
you can purchase our chips directly on our website or on Amazon. we are at select retail locations. you can find a store near you here. Keep an eye on our website for updates on new stores near you.
Do you offer wholesale or resale opportunities?
Yes, we do! If you’re a retailer or distributor interested in carrying Norse Roots chips, we’d love to connect. Just head over to our Wholesale Inquiry page or email us at [email protected] with your business details, and we’ll get back to you with pricing, samples, and next steps.
AS things may change over time we’ll do our best to make updates to this page.
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As always, Thank you for enjoying Norse Roots and let the feast continue!