Welcome to Norse Roots! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.
1. General Terms
These Terms and Conditions apply to all users of the Norse Roots website, including browsers, customers, and others who access or use the service. We reserve the right to modify or update these terms at any time, and those changes will be posted on this page. By continuing to use the site after those changes, you accept the updated Terms and Conditions.
2. Account Registration
To make purchases or access certain features of the website, you may be required to create an account. By doing so, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately if you suspect any unauthorized access.
3. Product Availability
All products offered on Norse Roots are subject to availability. We strive to keep inventory updated, but due to demand, some products may be temporarily out of stock. If a product you ordered is unavailable, we will notify you as soon as possible.
4. Payment
We accept various forms of payment, including major credit and debit cards, as well as third-party payment processors (such as PayPal). By submitting your payment information, you authorize us to charge the total amount of your order to the payment method you provided.
5. Shipping and Delivery
- Processing Time: Orders are processed within 2-3 business days, though delays may occur during peak times.
- Shipping Methods: We offer standard and expedited shipping options. The shipping cost is calculated at checkout based on your location and preferred method.
- Delivery Times: Estimated delivery times are provided at checkout and are based on the shipping method chosen. Please note that we are not responsible for delays caused by the shipping carrier.
6. Returns & Exchanges
Due to the nature of our products, we do not accept returns or exchanges. However, if you experience any issues with your order, we are committed to resolving the situation to the best of our ability. Please reach out to our customer service team here if you have received a damaged or incorrect item, and we will work with you to find a solution.
7. Order Cancellations
Orders cannot be canceled once they have been processed for shipment. If you need to cancel your order before it has shipped, please contact us as soon as possible, and we will make every effort to accommodate your request.
8. Intellectual Property
All content on the Norse Roots website, including logos, images, product descriptions, and text, is the property of Norse Roots and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to any loss of data, business, or profits.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Utah, without regard to its conflict of law principles. Any legal action or dispute that arises from these terms must be brought before the appropriate court located in Utah.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us here.